LandAIA Platform Terms of Service

1. SERVICE PROVIDER & LEGAL STATUS

The LandAIA platform ("Platform"), including its mobile application, website, and integrated tools, is owned and operated by MINH THINH TECHNOLOGY GROUP JOINT STOCK COMPANY ("We", "Us", "Our").

We act as the Personal Data Controller under:

• Law on Personal Data Protection No. 91/2025/QH15 and Decree 356/2025/ND-CP
• Law on Cybersecurity No. 116/2025/QH15
• Law on Artificial Intelligence No. 134/2025/QH15 and Law on Digital Technology Industry No. 71/2025/QH15 (for AI features)
• Other applicable laws of Vietnam

You confirm that You have read, understood, and accepted all of these Terms by ticking "Agree" when You register an account, and again when asked after any material change to these Terms (see the end of this document).

Eligibility: You confirm that You are at least 18 years old and have full civil act capacity under Vietnamese law. The Platform is not intended for persons under 18, and We do not knowingly collect children's personal data.

2. NATURE OF THE SERVICE – CORE DISCLAIMER

2.1 Platform characteristics

LandAIA is a technology platform that provides tools supporting information, data management, and analysis, including features powered by Artificial Intelligence (AI).

2.2 "NOT" declaration

To avoid any misunderstanding, We affirm that LandAIA is NOT:

• A real estate trading floor, brokerage, or transaction agent
• A professional legal, financial, investment, or valuation advisor

2.3 Reference basis – As-Is

All information, data, analyses, and suggestions displayed on the Platform (including AI-generated content) are provided on an "As-Is" basis and are for reference only at the time of access.

3. AI-RELATED PROVISIONS

3.1 AI features on LandAIA are governed by a separate AI Disclaimer, which forms an inseparable part of these Terms.

3.2 In the event of any conflict between these Terms and the AI Disclaimer, the AI Disclaimer shall prevail with respect to AI-related matters.

3.3 You acknowledge and accept the inherent risks of AI, including but not limited to technical errors, inaccurate or outdated data, or contextual limitations.

3.4 AI transparency and content labelling. In implementing the Law on Artificial Intelligence No. 134/2025/QH15, We ensure You always know when You are interacting with an AI assistant (assistants are named and presented as digital assistants and never impersonate real people). Content drafted by AI assistants for delivery to third parties through the Platform — messages sent to customers via the Customer Portal and listing descriptions on enterprise websites (not listing titles) — carries a visible label with a verification code in the form #AI-xxxxx and an invisible signature embedded in the text. For AI-drafted content that You post yourself on external platforms (listing sites, social networks…), We do not insert a label into the content; instead We record the verification code in Our records and tell You which parts were drafted by AI. Images generated or edited by AI carry a visible mark showing the lookup code, plus an invisible watermark and provenance metadata; the technical limits of each layer are disclosed in the AI Disclaimer. The labelling scope continues to expand under Our compliance roadmap.

3.5 Public verification tool. Anyone receiving such content can check it free of charge, without an account, at verify.landaia.net — by entering the code printed with the content, or by pasting the text to detect the invisible signature. Invisible-signature detection for text and image comparison both run entirely in the checker's browser; pasted text and selected image files are not sent to Our servers. The invisible signature may be lost if the text is retyped or copied through applications that strip special characters — in which case use the printed code.

3.6 Your obligations. You must not remove, conceal, or falsify the labels and verification codes applied by the Platform to AI content. When publishing or distributing AI-generated content outside the Platform — including content that the Platform does not label under Section 3.4 — You are responsible for preserving the label or for clearly stating that the content was produced with AI assistance, as required by applicable AI legislation.

4. OPERATING MODE DECLARATION & SWITCHING

4.1 Declaring operating mode

Upon first use of the Platform, the User is required to self-declare their operating mode, including:

• Independent / individual broker: Suitable if You work independently, not tied to a fixed agency
• Agency / company broker: Suitable if You are a broker affiliated with a brokerage or company

Selecting an operating mode is a voluntary action of the User that helps the Platform configure and restrict appropriate features.

4.2 Feature restrictions by mode

Depending on the selected operating mode:

• Users in Enterprise mode may have access, viewing, or sharing of community real estate data restricted to comply with internal agency/company rules
• Users in Individual mode may access community features within the scope the Platform permits at each point in time

4.3 Declaration liability disclaimer

The User understands and agrees that:

• The Platform does not verify and bears no responsibility for the accuracy of the operating mode declaration
• The User is solely responsible for any consequences arising from incorrect declaration or mode switching that contradicts internal commitments with third parties (including but not limited to brokerages or companies)

4.4 Switching operating modes

The User may actively change their operating mode in Personal Settings. Such changes may be accompanied by additional warnings, confirmations, and technical restrictions to ensure data safety and legal compliance.

4.5 Consent logging & retention

4.6 Role of the Platform

The Platform acts solely as a technical infrastructure provider and does not participate in, intervene in, or bear responsibility for labor relationships, internal discipline, or disputes arising between the User and brokerages/companies.

5. USER ACCOUNTS & PERSONAL RESPONSIBILITY

• You commit to providing truthful, lawful information and are responsible for all data You upload.
• You are responsible for keeping Your login credentials and devices secure.
• LandAIA disclaims all liability for damages arising from loss of account control by the User.

6. LAWFUL USE OBLIGATIONS

You undertake not to:

• Engage in fraud, manipulation, or the provision of false information
• Attack or unlawfully interfere with the system
• Collect or exploit data without authorization
• Input sensitive personal data of third parties without a lawful basis

6.1 Video Creation feature – rules on audio/background music and copyright

The Platform may provide a Video Creation feature (including editing, compositing clips, inserting text, mixing audio, background music, TTS/voiceover, exporting video) and/or provide certain built-in audio/music resources. You understand and agree that all intellectual property rights related to the Platform and Platform-provided resources belong to Us and/or our legitimate licensors.

System Music may include (i) music produced by Us, (ii) music generated by AI technology under a lawful commercial license, and/or (iii) music licensed from third parties. In all cases, the User's right to use System Music is limited under these Terms.

6.2 Prohibition on extracting, downloading, or distributing built-in music

For built-in audio/music files ("System Music"), You may use them only for editing and exporting video within the scope of the Platform's features, as permitted by the Platform's configuration at each point in time.

You are strictly prohibited (including but not limited to) from performing or assisting others in performing the following acts:

• Downloading, extracting, separating, copying, or converting System Music out of the Platform as standalone audio files (mp3, m4a, wav, etc.).
• Sharing, uploading, distributing, selling, renting, sublicensing, publicly communicating, or commercially exploiting System Music in any form, including partial excerpts.
• Creating "audio-only" products from System Music or using System Music as background for non-video content not validly exported from the Platform.
• Bypassing, disabling, or circumventing technical restrictions (if any) related to System Music; reverse engineering, decompiling, or interfering with content protection mechanisms.

Exporting a video containing System Music does not constitute an assignment, license, or implied permission for the User to use System Music outside that video or outside the Platform.

6.3 User-uploaded audio/music – Your copyright responsibility

If You upload, import, sync, or use audio/background music from Your device or source ("User Audio"), You represent and warrant that:

• You are the owner or have all necessary rights (license/authorization) to use, sync, reproduce, edit, distribute, and publicly communicate User Audio together with videos You create.
• Your use of User Audio does not infringe any copyright, related rights, trademarks, privacy rights, or any third-party rights.
• You are solely liable to the law and to any third parties for any claims/disputes arising from User Audio.

6.4 Copyright takedown mechanism and enforcement measures

We reserve the right (but not the obligation) to review, restrict, block, remove, mute, refuse to process, or delete related content/videos/audio upon receipt of complaints, requests from rights holders, or when there is a reasonable basis to believe that content infringes.

Depending on the severity of the violation, We may take one or more of the following measures without prior notice:

• Restrict access to the Video Creation/TTS feature or related features.
• Suspend or terminate accounts under these Terms.
• Provide necessary information to competent State authorities and/or rights holders within the scope permitted by law upon valid requests.

Copyright infringement notices (if any) shall be sent to: legal@landaia.net (with proof of rights, links/content allegedly infringing, and contact information).

We act as an intermediary service provider under applicable laws. We do not proactively monitor content created or uploaded by Users, except as required by law or upon valid request from State authorities or rights holders.

6.5 Disclaimer and indemnity related to audio copyright

You acknowledge that We cannot fully eliminate all copyright risks arising from User conduct or external content sources. To the maximum extent permitted by law, You agree to indemnify Us under Section 8 for any claims, damages, costs, legal fees, penalties, or obligations arising from Your use of User Audio or Your violation of Section 6.

6.6 (Optional) AI-generated audio/music

Where the Platform provides AI-generated audio/music, such content is provided for use within the Platform in accordance with the configuration permitted at each point in time. We do not guarantee exclusivity of AI-generated content.

The User may not claim exclusive ownership, register protection (or request third parties to register protection) over AI-generated content on the Platform, unless otherwise agreed in writing with Us.

7. DISCLAIMER & LIMITATION OF LIABILITY (MATERIAL CLAUSE)

To the maximum extent permitted by Vietnamese law, We are not liable for:

• Any indirect damages, loss of profits, or loss of investment opportunities
• Disputes arising between You and third parties
• Data inaccuracies due to changes in law, planning, or policy
• Infrastructure failures or cyberattacks beyond our reasonable control
• Service interruptions or suspensions for technical reasons, maintenance, or State authority requirements

8. INDEMNITY

You agree to indemnify, defend, and hold harmless Minh Thinh Technology Group Joint Stock Company against all claims, demands, damages, legal costs (including attorney fees) arising from:

• Your violation of the law
• Your violation of these Terms
• Disputes between You and any third party

9. SUSPENSION & TERMINATION

We reserve the right to suspend or terminate service without prior notice if:

• There are signs of legal violations
• System security or safety is threatened
• Required by competent State authorities

10. SEVERABILITY

If any provision is declared void or unenforceable, the remaining provisions shall continue in full force and effect.

11. GOVERNING LAW & DISPUTE RESOLUTION

• Governing law: Laws of Vietnam
• Disputes shall first be resolved through negotiation
• If no agreement is reached within 30 days, disputes shall be resolved at the competent People's Court in Hanoi

12. SUBSCRIPTIONS, PAYMENT & REFUNDS

12.1 Payment channels

Service plans may be purchased: (i) in-app via the App Store (Apple) or Google Play; or (ii) by direct bank transfer on the landaia.net website, following the instructions shown there (the mobile app has no bank-transfer option). Price, duration, and benefits of each plan are clearly displayed before You confirm the purchase.

12.2 App Store / Google Play purchases

• Plans may auto-renew under the app store's mechanism; manage or cancel renewal in your App Store/Google Play account settings at least 24 hours before the renewal date;
• Refunds for app-store transactions are handled under Apple/Google refund policies; submit refund requests directly to the respective app store. We cannot intervene in Apple/Google decisions.

12.3 Direct payment (bank transfer)

• Plans are activated once payment is confirmed and do not auto-renew unless clearly stated at purchase;
• Fees paid are non-refundable, except where the Platform is unable to provide the purchased service due to Our fault — in which case You will be refunded pro-rata for the unusable service period.

12.4 AI Credits

AI credits included in plans or purchased additionally are used within the service, have no cash value, and are non-refundable except as stated in Section 12.3.

13. CONTACT